Employment Opportunities
Are You Looking For A Great Summer Hostel Job?
Why not work at the best of the best? HI is the largest and most recommended network of hostels with fun summer job that make a difference! We have many summer opportunities that will give you a chance to interact with a variety of people and experience great locations.
Positions are posted and filled by each individual hostel. Please use the following link for local hostel contact information http://www.hiusa.org/usa-hostels/index.shtml.
Come join the HI team!
Careers
Hostelling International USA employs hundreds of individuals in our hostels, local council offices, and national administrative office. We are always looking for motivated individuals who want a challenging career in a dynamic and growing organization. Hostelling International USA is an equal opportunity employer and offers part-time, full-time and temporary positions throughout our network.
If you do not see any current openings in your particular area of the country, please contact a hostel or local council nearest you.
Last updated Aug 1, 2008
Live-Out Hostel Assistant - Montara, CA
Hostel Assistant II - Sausalito, CA
Hostel Assistant II - Pescadero, CA
Activities and Volunteer Coordinator - Chicago, Illinois
Executive Director - Austin, Texas
Development Manager - Silver Spring, Maryland
Hostel General Manager - Chamounix Mansion, Philadelphia, PA
Office Manager (Part-time) - Council headquartered in Washington, DC
Live In Front Desk Clerk/Housekeeper - Conway, New Hampshire
Live-Out Hostel Assistant
HI-Point Montara Lighthouse
HI-Point Montara Lighthouse is a 50-bed hostel providing low-cost, short-term overnight accommodations for over 9,500 educational and recreational travelers each year. Additionally, the lighthouse has over 10,000 visitors each year. It is based at a State Park Historic site on the beautiful San Mateo coast, just south of San Francisco and north of Half Moon Bay.
RESPONSIBILITIES
- Take individual and group reservations by telephone, email, and an online system
- Assist in the organizing and processing of group reservations
- Welcome, register, orient, and supervise guests
- Maintain security and safety of the hostel and personal belongings of guests
- Represent and promote Hostelling International USA and the hostel in a positive manner to guests, callers, local officials, and the general public
- Provide information about HI-USA, the hostel, and the local area to guests in person, over the telephone, and via email
- Update daily availability on recorded voice system
- Collect and accurately record overnight fees, sale of goods, and equipment rentals using a Window-based, computerized, registration system
- Provide espresso bar service to guests during open hours
- Maintain online reservation allotments
- Assist in the planning and implementation of special events and fundraising
- Provide group orientations; assign and supervise group clean-up and check-out
- Extensive housekeeping duties including the daily cleaning of the hostel
- Provide on-call assistance in emergencies any time while on the hostel premises
- Additional duties in one or more of the following areas: cleaning, building, maintenance, bookkeeping, reservations, gardening, and/or supplies purchasing and stocking
- Other duties as assigned by the Hostel Manager
QUALIFICATIONS
- Must have customer service experience and enjoy working with the public
- Excellent oral, communication, and organizational skills
- Experience handling cash and recording sales transactions
- Accurate, neat, and thorough record keeping
- Demonstrated ability to work effectively without immediate supervision
- Adaptability and willingness to do a variety of tasks including housekeeping and maintenance
- Conflict resolution skills and ability to act effectively in a crisis
- Hostelling experience and support of the mission and goals of HI-USA
- Must be flexible regarding work schedule; office shifts run 7:30 a.m. – 3:30 p.m. and 3 p.m. – 11 p.m., including holidays and weekends
- Computer skills (WIN XP, word processing/MS Word, database management/Excel, Outlook)
- First Aid and CPR certification preferred; training can be provided
Reports to: General Manager
HOURS
16-24 hours per week.
WAGE AND BENEFITS
Starting wage is $10 per hour.
TO APPLY
Send letter of interest and resume to:
Hostel Assistant Search
cbauman@norcalhostels.org
HI-Point Montara Lighthouse
PO Box 737
Montara, CA 94037
HI-USA Golden Gate Council is an equal opportunity employer.
Hostel Assistant II
HI-Marin Headlands
Love hostelling? Would you like to help others discover the value and friendly atmosphere offered by HI hostels around the world? HI-USA Golden Gate Council of is looking for a Hostel Assistant for its Marin Headlands Hostel, located in a coastal National Park just north of the Golden Gate Bridge.
RESPONSIBILITIES
- Provide a welcoming atmosphere, while maintaining a clean and secure facility
- Deliver Hostelling International and National Park missions in a positive manner
- Take reservations for guests by phone, e-mail, and an online system
- Orient guests to the hostel and local area; assist in planning trips
- Collect and accurately record overnight fees and sales of goods
- Provide emergency assistance when needed
- Clean the hostel
- Help with special events, educational programs, light maintenance, and other hostel projects
- Other duties assigned by the Hostel General Manager and Deputy Manager
QUALIFICATIONS
- Strong customer service background essential
- Ability to work effectively with both domestic and international travelers
- Excellent communication skills a must
- Conflict resolution skills useful
- Hostelling knowledge helpful
HOURS
24-32 hours per week. Occasionally staff must work a 40-hour week in order to cover another staff's vacation. Hostel Assistants work a combination of both desk and cleaning shifts. This position necessitates work in early mornings, late evenings, weekends, holidays, and on-site/on-call overnight duties.
WAGE AND BENEFITS
$8 per hour/live-in (wage differential for live-out).
As part of their compensation, HAII employees are offered housing (a wage differential is provided for live-out staff). The hostel consists of two federally owned historical buildings under the jurisdiction of the National Park Service. Because of this, the HAII must be willing to follow the rules of safety and sanitation dictated by Hostelling International and the NPS.
Staff members are eligible to receive health benefits including medical, dental, vision, chiropractic, and acupuncture. These benefits are prorated to the number of hours worked per week.
TO APPLY
Send resume and cover letter to:
Attn: Hostel Assistant Search
mgabriel@norcalhostels.org
Fax: (415) 331-3568
HI-USA Golden Gate Council is an equal opportunity employer.
Hostel Assistant II
HI-Pigeon Point Lighthouse
HI-Pigeon Point Lighthouse has 52 beds in dormitory-style and private rooms. The hostel serves 12,000 educational and recreational travelers annually, and is home to an environmental education program for school children that operates six months a year.
RESPONSIBILITIES
- Welcome, register, orient, and supervise guests.
- Maintain security and safety of the hostel and personal belongings of guests.
- Represent Hostelling International USA, the hostel, and California State Parks in a positive manner to guests, callers, local officials, and the general public.
- Provide information about HI-USA, the hostel, and the local area to guests in person, over the phone, via email, and in writing.
- Collect and accurately record overnight fees and sales of goods.
- Assign and supervise daily housekeeping chores.
- Clean hostel buildings including daily chores and deep cleaning.
- Additional duties include: building maintenance, bookkeeping, reservations, gardening, lighthouse tours, hot tub maintenance, inventory, stocking, and supplies purchasing.
- Provide on-call assistance in emergencies anytime while on the hostel premises.
- Actively support the mission and goals of HI-USA.
- Other duties assigned by the Hostel Manager and/or Executive Director.
QUALIFICATIONS
- Must have customer service experience and enjoy working with the public.
- Excellent oral and written communication skills.
- Experience handling cash, credit cards, and recording sales transactions.
- Accurate, neat, and thorough record-keeping.
- House and/or hospitality cleaning experience.
- Conflict resolution skills and ability to act effectively in a crisis.
- Demonstrated ability to work effectively without immediate supervision.
- Must be flexible regarding work schedule: working evenings, early mornings, overnight on-call duty, holidays, and weekends may be required.
- First aid and CPR certification preferred (training can be provided).
- Computer skills (word processing, email, hospitality registration, and database management) desirable.
- Hostelling experience desirable.
Reports to: Hostel Manager
WAGE, BENEFITS, AND HOURS
32-40 hours per week. Housing may be provided. The wage range is$7.62 to $8.71 per hour for live-in or $9.12 to $10.04 per hour if living off site. Liberal benefits include vacation, holiday, and sick pay, dental, health, vision, chiropractic, and acupuncture insurance.
Submit cover letter with either resume or application (call or pick up at office) to:
HI-USA Hostel Assistant Search
ATTN: Jeff Parry
jparry@norcalhostels.org
HI-Pigeon Point Lighthouse
210 Pigeon Point Road
Pescadero, CA 94060
Phone/VM/Fax: (650) 879-0632
HI-USA Golden Gate Council is an equal opportunity employer
Activities and Volunteer Coordinator
Hostelling International Chicago
Organization Description
Hostelling International Chicago is seeking a full time Activities Coordinator. This position is a great career opportunity for anyone working in hospitality, volunteer management or nonprofit programming. Good candidates will be experienced travelers, preferably with hostelling experience, who are organized, detail oriented, fun, enthusiastic and highly motivated.
Hostelling International Chicago is a nonprofit hostel located in downtown Chicago at 24 East Congress Parkway and is one of the world’s best hostels. We were rated by travelers as the Best Large Hostel Worldwide 2006 & 2007. Located in a seven-story structure, the hostel offers 500 beds in the summer and 250 during the academic year. Travelers come to the hostel from every corner of the globe. Our mission is “to help all, especially the young, gain a greater understanding of the world and its people through hostelling.”
This position is central to achieving a high level of customer satisfaction and to the overall success of the hostel in Chicago, which is owned and operated by Hostelling International USA.
Position Summary
To plan, schedule, promote, monitor, and evaluate all hostel activities within budget and safety guidelines. This position dedicates a large amount of time to guest interaction and participation in hostel activities; you will be expected to be one of the most visible staff members to guests. Activities will be used to create a unique vibe that is appreciated by our core market – 18 -29 year olds.
Duties and Responsibilities
- Oversee a weekly schedule of traveler activities both in the hostel and throughout Chicago.
- Administer a Welcome and Information Center; including a volunteer supported information desk and local information resources.
- Coordinate the weekly updating of the hostel and community “What’s Happening” list, assuring that the hostel announcement boards are being updated daily and coordinating the morning breakfast “What’s Up” announcements.
- Coordinate the annual renewal of the membership and traveler discount partners.
- Maintain guest travel library and sharing resources.
- Attend hostel activities on a regular basis to assure volunteer and staff leaders have the necessary support and training to facilitate quality activities.
- Work with Group Sales staff to offer group itinerary planning both as established options and creative options on an as needed basis.
- Development and volunteer training for city walking tours
- Manage updates and traveler information on hichicago.org
- Coordinate ongoing process of “Greening of HI-Chicago” and review progress consistent with national efforts
- Perform follow-up evaluations for activity content and hosteller/participant satisfaction through the use of standard evaluation tools.
- Communicate and market activities to staff, hostel guests and local community as appropriate.
- Confer with management on matters of size, scope and financing of activities.
- Prepare operation reports for activities and submit to management at the end of each month to include attendance information and recommendations for future plans.
- Implement improvements and changes to existing activities by monitoring and comparing quality on an ongoing basis.
- Act as lead staff for all special events and social functions.
- Other duties may be assigned as needed.
Volunteer Coordinator Responsibilities:
- Maintain volunteer job and project descriptions and other information that describes opportunities available.
- Recruit, interview, select, train, supervise and recognize volunteers necessary to meet program and activity needs.
- Coordination of recruitment for interns, including job fairs, online listings, interview process, and project lists
- Screening of volunteers for community-based education programming
- Maintain recruitment listings at volunteermatch.org, idealist.org and other websites associated with volunteer recruitment.
- Respond to any inquiries regarding volunteer opportunities or the volunteer program.
- Coordinate and oversee volunteer orientation, training, evaluation and ongoing development to ensure consistent, quality experiences for participants and volunteers.
- Serve as the main contact for volunteers.
- Maintain database of volunteer names, addresses, interests and scope of involvement.
- Maintain a system for scheduling and tracking of volunteer hours.
- Provide volunteer participation reporting to various groups.
- Coordinate activities that promote the retention of volunteers.
- Other responsibilities may be assigned as needed.
Qualifications:
- Highly organized and self-motivated with a positive, out-going and enthusiastic attitude along with a strong respect for the varied cultural differences among our travelers
- Strong leadership skills, self-assured and assertive with an ability and willingness to motivate others
- International travel experience with an international youth exchange component preferred
- Minimum education required is completion of an accredited 4-year undergraduate degree.
- Flexible hours and days as needed for traveler activities, hostel events, workshops, volunteer recognition events and supervision of volunteer-led evening excursions
- Previous experience delivering and/or scheduling activities preferably in a young-adult setting
- Excellent communication skills
- Confidence in working with large numbers of people, with an ability to keep a positive attitude in stressful situations
- Socially engaging and energetic
- Customer service experience; comfortable and confident dealing with some conflict resolution
- Supervisory experience and administrative experience are assets
- Experience working with Microsoft Office, some graphic design experience an asset
Compensation
- Salary $32,000 plus benefits, with an excellent benefits package.
To Apply
Send your cover letter and resume to:
Paul Coley, HI-Chicago Hostel, General Manager
by email employment@hichicago.org
or mail to: 24 E. Congress Parkway, Chicago IL 60605
Please note that HI-Chicago will conduct a background check of the applicant selected for the position prior to finalizing employment.
Hostelling International USA and Hostelling International Chicago are equal opportunity employers.
For further information about hostelling in Chicago, see our website at: www.hichicago.org
Executive Director
Southwest Texas Council
The Southwest Texas Council of Hostelling International (HI), a non-profit, seeks an Executive Director to oversee operations. Duties include overseeing delivery of HI programs; managing Austin hostel operations, including staff, budget and facilities; overseeing volunteer recruitment; working with Board of Directors; and expanding outreach of HI mission in SW Texas region. For details visit: http://hiaustin.org/ed2008.html.
Development Manager
Hostelling International seeks a highly motivated individual to serve as Development Manager. This is a mid-level position that works directly with the CEO to cultivate individual donor gifts and corporate/foundation support for programs and facilities.
HI-USA is a nonprofit educational organization with a mission to “help all, especially the young, gain a greater understanding of the world and its people through hostelling”. It has an annual budget of about $19 million and a national staff of 25, with 160 other employees based at six large youth hostels in major cities. Seventy additional hostels are operated by local chapters and licensees to deliver the HI-USA mission.
2009 is the 75th Anniversary Year for HI-USA. This position will support at the HI-USA National Office a multi-faceted outreach and cultivation campaign. It is a terrific opportunity to gain broad fundraising knowledge.
A passion for bringing to others the benefits of educational travel and cross-cultural exchange is essential. Experience staying in hostels is a definite plus.
Responsibilities
- Coordinate donor relations: assure gift tracking and acknowledgment; develop methods of communication and stewardship; meet with potential donors and support CEO donor meetings
- Identify, research and investigate opportunities for funding from foundations, corporations and individual sources
- Assist with planning and coordinating Anniversary Year special events, including public relations and media coverage
- Assist with developing fundraising collateral content and strategies, both print and web based
- Coordinate participation in Combined Federal Campaign and other federated campaigns
Qualifications
A bachelors degree or equivalent experience
At least three years of resource development experience
An entrepreneurial approach to challenges and opportunities
Strong interpersonal skills: self confidence, diplomacy, teamwork, good judgment and confidentiality
Strong computer skills, including Word, Excel and Outlook
Strong organizational ability and attention to detail.
Solid verbal and written skills
Experience with use of fundraising databases is a plus
Ability to travel, occasional evening and weekend work
Compensation
Salary is competitive and will be commensurate with experience.
Closing Date
Open until filled.
To Apply
Send a letter of interest and resume to:
Demetria Trent, Director of Adminstration
8401 Colesville Road Suite 600
Silver Spring, Maryland 20910
Email: dtrent@hiusa.org
Hostel General Manager
Chamounix Mansion, Philadelphia, PA
Chamounix Mansion, the first urban youth hostel in the United States, is located in the heart of Philadelphia's Fairmount Park. Originally built in 1802 as a country home, the Mansion rests on a scenic bluff above the Schuylkill River and is convenient to Philadelphia's cultural and historic attractions, sporting events, and restaurants. Chamounix (CHAM'-ah-nee) Mansion provides clean, inexpensive accommodations for individuals, families, and groups. The restored and handicappedaccessible Carriage House is an ideal facility for group accommodation. The hostel also offers meeting rooms with kitchen/dining areas for workshops, retreats, and events.
The hostel general manager is a full-time, permanent employee who is responsible for all facets of the operation of the hostel, both day-to-day and long-range, in accordance with the purpose, goals, and policies of the Board of Directors of the Friends of Chamounix Mansion. As a condition of employment, the general manager resides in a two-story, five room cottage on the grounds of Chamounix Mansion. The general manager is supported by a staff of two full-time assistant managers and a part-time housekeeper. The responsibilities of general manager include marketing, maintaining high quality service to guests including a friendly and welcoming atmosphere, an efficient reservation system, consistent cleanliness of facilities, and security of buildings. The general manager also participates with the Board of Directors in the development of annual operating and capital budgets; as well as coordinating administrative matters of the Development Committee.
The successful candidate will be a creative problem solver with strong interpersonal and communication skills who works well independently and has experience in financial, personnel and facilities management. Compensation includes a base salary and an incentive-based quarterly bonus, health insurance, on-site lodging and utilities. For more information, please visit our website: http://philahostel.org/
Apply
Billgast@mangosinc.com
William R. Gast
Mangos, Inc.
10 Great Valley Parkway, Suite 160
Malvern, PA 19355-1316
Office Manager (Part-time)
Potomac Area Council (PAC) is seeking an energetic individual to manage the administrative matters of this growing Council headquartered in Washington, DC. PAC owns and operates the HI-Baltimore and HI-Harpers Ferry hostels and is also a part-owner of the HI-Washington, DC hostel. This job is expected to be 20 hours per week. This individual will report to the Treasurer.
Responsibilities:
- Receive correspondence (electronic and postal) and highlight issues that need to be addressed to the appropriate officers
- Interface with payroll service provider in submitting hours and salaries and making sure that the checks are received by employees on time
- Provide administrative support to PAC hostel managers as needed for invoice payments, petty cash reimbursements and computer support
- Interface with HI-USA to submit the quarterly reports, membership sales, merchandise orders and reimbursement requests
- Record all financial transactions in Quickbooks® software. Generate financial reports as required. Generate checks as required for signatures by officers
- Receive monthly reports from hostels and generate tax payments to local governments as required
- Maintain the Council website and all records up to date
- May require occasional travel to the hostels and attendance at the Board meetings
Qualifications (Required):
- Previous administrative experience (two to five years minimum)
- Quickbooks® experience (one to two years minimum)
- Ability to communicate effectively with vendors, members, customers, board members and donors (oral and written)
- Ability to use various office software tools including electronic mail, internet searches, word processing, presentations and spreadsheets (Microsoft Office™)
- Ability to update websites using simple tools
Qualifications (Preferred):
- Information technology experience in supporting basic office networks
- Higher level Quickbooks® experience in account reconciliations and others
Compensation:
Commensurate with experience
Job Location:
Washington, DC. Some flexibility in hours and location is possible.
Apply (include expected compensation) to
email: treasurer@potomachostels.org
Treasurer
Potomac Area Council
1009 11th Street NW
Washington, DC 20001
Live In Front Desk Clerk/Housekeeper
Effective Immediately
Hostelling International - USA White Mountains, Conway, New Hampshire
HI-Conway is a 31-bed hostel providing low-cost, short-term overnight accommodations for educational and recreational travelers each year. This New England farmhouse is located just steps away from the White Mountains National Forest 2 -1/2 hours from Boston and 1-1/2 hours from Portland Maine. Close to winter sports area as well as a river for kayaking and swimming.
Responsibilities
- Take individual and group reservations by telephone, e-mail and an online system
- Assist in the organizing and processing of group reservations
- Welcome, register, orient and supervise guests
- Maintain security and safety of the hostel and personal belongings of guests
- Represent and promote Hostelling International - USA and the hostel in a positive manner to guests, callers, local officials and the general public
- Provide information about HI-USA, the hostel and the local area to guests in person and over the telephone and e-mail
- Update daily availability on recorded voice system
- Collect overnight fees, handle sale of memberships while on duty and batching out on credit card machine and cash register
- Extensive housekeeping duties including the daily cleaning of the hostel
- Provide on-call assistance in emergencies any time while on the hostel premises
- Additional duties in one or more of the following areas: cleaning, building, maintenance, reservations, gardening
- Other duties as assigned by the Hostel Manager.
Qualifications
- Must have customer service experience and enjoy working with the public.
- Excellent oral, communication and organizational skills
- Experience handling cash and recording sales transactions
- Accurate, neat and thorough record keeping
- Demonstrated ability to work effectively without immediate supervision
- Adaptability and willingness to do a variety of tasks including housekeeping and maintenance
- Conflict resolution skills and ability to act effectively in a crisis
- Hostelling experience and support of the mission and goals of HI-USA
- Must be flexible regarding work schedule; office shifts run 8:00am – Noon (some days off duty before noon ) and 5pm –10pm, 2 days a week some holidays and weekends total hours16 to 18 hours a week
- Computer skills - e-mails are the only task requiring computer
- First Aid and CPR certification preferred but not a requirement at start
Reports to: General Manager
Housing provided in exchange for 2 days work, allowing 5 days for other employment in the Valley no salary provided. Apply in person or send letter of interest and resume to:
36 Washington Street
Conway, New Hampshire 03818
Email: conwayhostel@yahoo.com